Difference between revisions of "AllNighter Sales"
(New page: == Introduction == This is the current AllNighter ticket sales procedure, when WSC is also selling tickets online via the SU website. If you do not understand, or would like any trainin...) |
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== Introduction == |
== Introduction == |
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If you do not understand, or would like any training, please contact the Chief Duty Manager. |
If you do not understand, or would like any training, please contact the Chief Duty Manager. |
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| + | == Selling Tickets on POS == |
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| + | 1. Choose 'Sale' on the Main Menu |
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| + | 2. Scan University Card |
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| + | 3. Type 'AllNighter' |
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| + | 4. Choose appropriate ticket |
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| + | 5. Complete Transaction |
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| + | 6. Mark 'Collected' or 'Collect Later' |
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| + | |||
| + | == Collecting Tickets == |
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| + | 1. Go to 'Collections' on the Main Menu |
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| + | 2. Scan University Card |
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| + | 3. Collectable Tickets will be listed - '''those with Green Tickets have already been collected''' |
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| + | 4. Click Ticket that has been collected - Green Tick will show |
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| + | 5. Press 'OK' |
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| + | |||
| + | 6. Go to WSC EPOS |
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| + | 7. Scan University Card |
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| + | 8. Print Appropriate Ticket |
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| + | == Refunding Tickets == |
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| + | An SU Transaction Number is required. Tickets sold online to be refunded should be done at Warwick SU Reception. |
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| + | 1. Check if Ticket Collected (see Collecting Tickets) |
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| + | 2. Obtain ticket if already collected |
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| + | 3. Go to 'Refund' on the Main Menu |
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| + | 4. Scan University Card |
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| + | 5. Enter Receipt Number (at bottom of SU Receipts) |
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| + | 6. Remove items that are NOT to be refunded |
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| + | 5. Complete Transaction |
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Revision as of 20:06, 10 November 2011
Introduction
This is the current AllNighter ticket sales procedure, when WSC is also selling tickets online via the SU website.
If you do not understand, or would like any training, please contact the Chief Duty Manager.
Selling Tickets on POS
1. Choose 'Sale' on the Main Menu 2. Scan University Card 3. Type 'AllNighter' 4. Choose appropriate ticket 5. Complete Transaction 6. Mark 'Collected' or 'Collect Later'
Collecting Tickets
1. Go to 'Collections' on the Main Menu 2. Scan University Card 3. Collectable Tickets will be listed - those with Green Tickets have already been collected 4. Click Ticket that has been collected - Green Tick will show 5. Press 'OK'
6. Go to WSC EPOS 7. Scan University Card 8. Print Appropriate Ticket
Refunding Tickets
An SU Transaction Number is required. Tickets sold online to be refunded should be done at Warwick SU Reception.
1. Check if Ticket Collected (see Collecting Tickets) 2. Obtain ticket if already collected 3. Go to 'Refund' on the Main Menu 4. Scan University Card 5. Enter Receipt Number (at bottom of SU Receipts) 6. Remove items that are NOT to be refunded 5. Complete Transaction
